At Kodiak Gun Safe, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
- You may return your item within 30 days of delivery for a full refund or exchange.
- The item must be unused, in its original packaging, and in the same condition as received.
- Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or shipping error.
- To initiate a return, please contact us at contact@kodiakgunsafe.com with your order details.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days and credited to your original payment method.
Exchanges
- If you need to exchange an item, please contact us at contact@kodiakgunsafe.com to arrange the process.
Damaged or Defective Items
- If your item arrives damaged or defective, please contact us immediately with photos and details of the issue.
- We will work with you to resolve the issue by providing a replacement or a full refund.
For any questions regarding our Refund and Returns Policy, please reach out to us at contact@kodiakgunsafe.com. We are happy to assist you!